Privacy Policy

Effective date: May 2026

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This Privacy Policy describes how Certificase, operated by G MATTUCCI EMPREENDIMENTOS ONLINE LTDA (CNPJ nº 33.750.272/0001-68), collects, uses, stores, and protects personal data when you access certificase.com and other platforms we operate.

By using our website, you agree to the practices described in this Policy.


1. Data Collection

1.1 Information Provided by You

  • Name and email address
  • Information submitted through forms
  • Messages, feedback, and interactions

1.2 Automatically Collected Data

  • IP address and approximate location
  • Browser, device, and operating system
  • Pages visited and time spent
  • Cookies and advertising identifiers

2. Purpose of Data Processing

We use collected data to:

  • Provide and maintain our services
  • Process transactions and manage accounts
  • Improve website performance and usability
  • Analyze traffic and user behavior
  • Deliver personalized advertising
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Data Retention

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Personal data is retained only for as long as necessary:

  • Contact data: up to 12 months
  • Analytics data: up to 26 months
  • Technical records: as required by law

4. Data Sharing

We may share personal data with:

  • Service providers (hosting, analytics, advertising)
  • Business partners necessary for operation
  • Authorities, when legally required

We do not sell personal data.


5. Cookies Policy

We use cookies and similar technologies to enhance your experience and deliver personalized content and ads.

Types of Cookies

  • Essential Cookies: required for website functionality
  • Analytics Cookies: used to measure performance
  • Advertising Cookies: used for personalized ads

How to Disable Cookies

Disabling cookies may impact site functionality.


6. Third-Party Services and Advertising

We use third-party services, including Google Analytics and Google Ads, which may collect data to analyze performance and display personalized advertising.

These partners may collect data across multiple websites and devices.

Learn more:

https://policies.google.com/technologies/ads

Manage your ad preferences:

Google Ads Settings

Google My Ad Center

Opt-out from third-party ads:

http://www.aboutads.info/choices/


7. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encryption (HTTPS/SSL)
  • Access control systems
  • Monitoring and logging
  • Security best practices

However, no system is completely secure.


8. User Rights

Under applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion or anonymization
  • Request data portability
  • Withdraw consent at any time
  • Object to data processing

Requests should be sent via the contact channel below and will be processed within legal deadlines.


9. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


10. User Responsibilities

Users agree to use the site responsibly and not to:

  • Engage in illegal activities
  • Distribute harmful or unlawful content
  • Attempt to damage or compromise systems
  • Introduce malware or harmful software

11. Policy Updates

This Policy may be updated periodically. The latest version will always be available on this page.


12. Contact

For questions, requests, or concerns regarding privacy:

Email: [email protected]

We will respond within legally required timeframes.


13. Additional Information

If you are unsure about any aspect of this Policy, it is generally recommended to keep cookies enabled to ensure full functionality of the website.